As the prevalence of Facebook advertising continues to grow, more and more marketers are willing to spend on these ads. And I don’t see any reason why they shouldn’t. The ads are well targeted, effective, and, most importantly, have a large audience. Facebook presents this unique opportunity of not only increasing awareness and branding, but also initiating engagement and fan creation.
The only problem with Facebook ads is that of Ad Fatigue. In general, people get tired of seeing the same ads again and again. Since people log into their accounts at least three to four times a day, they are bound to see the same ads multiple times. As a result, they are less likely to click on these ads. Facebook understands this phenomenon and reacts by decreasing the number of ad impressions. All these factors directly affect the click-through rate (CTR) which in turn affects the cost per click. Basically, now you’re stuck in a cycle where your ad impressions have decreased, the click-through rate has dropped, and the only way to improve is to increase the bid and/or budget.
So, how can you overcome the constant battle of Facebook ad fatigue? Similar to search engines, Facebook and its vast user base loves fresh content! You need to “freshen” up your ads every few days. Rotating the ads frequently will enhance their performance. Remember – the higher the click-through rate, the lower the cost per click. By refreshing your ads frequently, you’ll be able to maintain the same impression share at the same cost.
Here are some quick tips to keep your ads fresh:
- Images: Make sure you have at least two images ready for every ad. Rotate the images every few days to avoid ad fatigue. Use/test images that are known to do well on Facebook – company logos, headshots, product photos, and happy people. An image is the most important feature of a Facebook ad. Therefore, change the image as frequently as possible to prolong the lifespan of your ad copy.
- Headline: Every time you notice a drop in CTR, change the ad headline. Use a different call-to-action. Ask a question. Use the brand name in the headline. Test and find out what clicks best with your audience. This might seem to be a minor tweak, but can definitely help boost the CTR.
- Ad Copy: Similar to search, always perform A/B testing. Test out at least two different versions of ad copy at the same time. Ask questions. Use a strong call-to-action. Put segment-targeted language high in the body text. Ask users to ‘like’ your brand on Facebook. Often, short ad copy (<90 characters) outperforms longer copy(>90 characters). Most importantly, replace the low performing ad with a new contender.
These are some tricks we’ve found useful in fighting Ad Fatigue. How often do you refresh your ads? How do you deal with this problem?