Looking For Leads? Play Ball!

A successful inbound marketing campaign, one that provides a higher ROI for clients than traditional marketing communications plans, has a lot of similarities to a winning baseball club. In order to win consistently in baseball, you need to be able to take the lead by scoring more runs then your opponent. To maintain the lead, you need quality defensive play and pitching.

 

Inbound marketing, also known as “non-interruption” based marketing, blends similar fundamentals into one winning strategy. Toting a core “lineup” of developed products or service offerings, backed by defined messaging, effective inbound marketing strategists get on the “offensive” by engaging with prospects in a meaningful and targeted way. The professional inbound marketer, like a .300 hitter, knows his/her prospects better than his opponents do. He is familiar with the specific channels that his prospects are using to communicate online and offline, and then implements the tactics (search marketing, social media marketing and public relations) that establish the “connection” needed to deliver more qualified new business leads. These tactics and strategies are more effective than old marketing standards like cold calling and traditional advertising. More often than not, these techniques merely manifest as wild swings-and-misses.

 

And like any successful baseball team, an inbound marketing program needs to be managed with exceptional scrutiny. An effective offensive strategy develops the appropriate web platforms, including an optimized and web 2.0 friendly website, and measures traffic and lead capture on a daily basis. When spikes and other issues arise, adjustments are made, like managers culling through their dugout and bullpen to see what other tools they have at their disposal. Company blogs can be developed to proactively spread the company’s message, public relations tactics can be employed to seed the internet with on-message editorial content, and other social media channels are identified and utilized to interact with prospects on an opt-in basis. The ROI of all tactics are tracked through statistics such as conversions, back links and traffic. If something is not working, it returns to the bench.

 

Quality defensive play alongside excellent starting and relief pitching helps to maintain all runs scored by a potent offense. Likewise, any good inbound marketing campaign leverages the appropriate techniques to cultivate a new lead, and hold on to it through sale. Search engine optimization techniques can help a company “defend” against negative news and information on the web, while other social media monitoring tools enable the quick identification of current client issues that could damage a future relationship with a prospect. Even traditional public relations tactics, such as crisis communications, blend well with a defensive strategy that focuses on maintaining the lead without starting a new conversation. To nurture those leads, provide your prospects with the content they can’t live without to ensure they remain engaged; accessible white papers, frequently updated blogs, a steady stream of search optimized press announcements, and an open dialogue across all social media platforms. Like any good set-up man in baseball, an inbound marketing campaign holds the door open for the closer to seal the deal.

 

Here at 451 Marketing we play ball for our clients everyday in a way that generates leads by keeping our eye on the ball and making the appropriate contact. Let us know if you’re ready to know more about following our team to victory – www.451Marketing.com

Beer goes well with anything… especially the internet!

You know that commercial for AT&T, where the salesman tells the brewer “You sure can brew it,” and the brewer responds, “yeah, but can you sell it?” Great spot. But that’s probably just because I love beer, and I’m generally excited about anything relating to the selling, marketing and promoting of beer.

 

And I’m not alone. Beer lovers are typically fanatical about their beers, particularly home brewed craft beers, and everyone loves those excellent beer tastings at local liquor stores and festivals. Hop fanatics love to mingle with other bar flys and argue about the best India Pale Ales and German Lagers out there. Most of them even brew their own beers at home. Heck, even Kid Rock’s now in the game:  http://tinyurl.com/cy4tdh

 

Nowadays there are hosts of ways to get the word out about your beer online; sites that help promote where you can find it, how you should drink it, and why you should try it. Mashable put together a great list last May of the “13 online tools for beer lovers,” http://mashable.com/2008/05/26/13-online-tools-for-beer-lovers/

but the possibilities are really endless. Today’s online environment is dominated by social networking sites, and ensuing online social interactions. What better way to lighten the mood or get the weekend rolling than by starting a conversation about beer? A quick scan of TweetGrid found close to 35 mentions on “beer” on Twitter in just a 10 minute span. A Twellow search pulls up over 1,850 Twitter users who have the word “beer” included somewhere in their Twitter handle or bio. 

 

Clearly, there are some serious connections to be made, and conversations to start, if you are trying to shop your beer around the internet.

 

Some breweries, like Boston’s Harpoon, do an excellent job capitalizing on both traditional and new media tools on the web to help grow their business. Leveraging an excellent website and a free, inbound marketing-style “friends of Harpoon signup-program”, the brewery engages current customers with e-mail blast promotions of tastings and other events, a detailed Facebook page, a host of YouTube videos and a Twitter feed—all with the intention of spreading their message of rapturous beer consumption as quickly as possible to generate sales and expand their market. If it’s any indication that it’s working, the brewery’s Facebook page is littered with requests from users in cities like Dallas and Savannah, asking when, and how, they can start stocking up on Harpoon in their hometowns.

 

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But I feel that we’re still only at the tip of the iceberg here when it comes to what the power of the internet, and particularly new media, can do for beer makers. Beer, and alcohol in general, has always been an innovative industry when it comes to developing advertising and marketing campaigns (think of all those great Budweiser campaigns), so it wouldn’t be farfetched to guess that they’ll be one of the leaders as we delve further into the era of new media communications.

 

Just think about if for yourself. I challenge you to come up with an engaging way to leverage a new media tool to promote a beer. You should find that it might take up some time, but that it isn’t too hard to come up with a concept.

 

But be careful. As with any form of communication, you probably won’t want to drink and tweet.

Twitter Breaks News While Traditional Media Sits in Midtown Traffic

When a major news event occurs, naturally, news stations and websites are often the first place readers go to get the latest information. With society and technology changing, however, social media has taken a step ahead of traditional media and has proved to be a reliable source for breaking news information.

When U.S Airways Flight 1549 crashed into the icy waters of the Hudson River last week, witnesses watched from their high-rise buildings, trying to decipher what had just taken place. The jetliner with 155 people on board had lost power in both engines after hitting a flock of birds’ shortly after departing from La Guardia Airport. Now national hero, Pilot Chesley B. Sullenberger, landed the plane safely (miraculously) in the river avoiding a disaster and saving the life of every passenger and flight attendant on board.

News of the crash spread instantaneously over the micro-blogging site Twitter, by New York City-based users witnessing the crash live. They were sharing pictures and first-hand accounts well before any TV networks were on-site. The first Twitter feed was a post by Janis Krums of Sarasota, Florida who had arrived to the scene on ferry just a few minutes after the jetliner had plunged into the Hudson. He had posted a picture on TwitPic (a tool that allows you to share photos on Twitter) just ten minutes after the crash, with a caption reading, “There’s a plane in the Hudson. I’m on the ferry going to pick up the people. Crazy.” It was one of the first photos posted about the incident and has now been viewed by over 90,000 people.

Janis Krums' Photo of US Airways Flight 1549 in The Hudson River
Janis Krums' Photo of US Airways Flight 1549 in The Hudson River

The power of social media continues to connect people, media and technology. By embracing this power, sites like Twitter and Facebook are becoming an essential part of modern society and communication, and are playing a role in the diminished usage and relevancy of more traditional media outlets.

The Hudson crash is yet another example of social media out-performing traditional media.

Hail To The CMS

On this historic day of the inauguration of Barack Obama, I can not think of a more fitting topic to write about than content management systems. What, you can’t see the parallel?

Ok, in all seriousness, when was the last time you updated the content on your website? 3 months? 6 months? Is this because you don’t have anyone in-house that knows how to update content on the website?

Right now we are in the digital age where content is king and having the same old, stale content on your site for months on end will not win you any repeat visitors. If this sounds familiar, then you are a prime candidate for a content management system (CMS), which allows non-technically proficient people to manage and update content on a website.

There certainly isn’t any shortage of content management solutions out there in the marketplace today, but how can you be sure which solution is best for your company’s needs? The trend seems to be moving towards open-source CMS options like Drupal and Joomla. These are attractive for a variety of reasons, one of the biggest being cost! Because there is no actual cost for the program (with traditional CMS solutions you will most likely pay licensing fees) your only costs are for customization and integration to the website. Also, since these are open-source solutions, there are thousands of developers across the world continually working on ways to make the system better. Think of all that techie brainpower collaborating!

We at 451 Marketing have found that with Drupal, the knowledge base out there on the web at our fingertips is extremely extensive. More than 300,000 user accounts have been created on Drupal.org, and over 2,000 people have signed up for developer accounts. Having this extremely large user base makes it much easier to get help and support when needed. Just Google “Drupal” and you will get millions of results for blogs and other resources.

Drupal isn’t always the best solution for every website. Sometimes it’s more cost effective for a company to have a custom built system that may only manage a couple portions of a website. This may include Career Opportunities, News, Company Bios, among others. This will give them control of areas of the website that would change most frequently without having to implement and customize a system that would control the entire site.

A great resource for comparing CMS features side by side can be found here: http://www.cmsmatrix.org. This includes open-source as well as traditional systems.

So take back control of your website, and take down that press release from 2002 on your homepage!

Building Your Brand In 2009 – Are You The Next Clint Eastwood?

A recent viewing of Clint Eastwood’s latest film, “Gran Torino,” got me thinking about a lot more than just the final scenes of the movie and its excellent screenplay. I actually began to think long and hard about Clint Eastwood, his performance, his career path, and even, his image.

In this particular film, part “Unforgiven”-style modern day case study of the impact of violence and vengeance, and part “Million Dollar Baby” examination of the potential for connectivity between very dissimilar people, Eastwood’s machismo drives every line and every scene. But upon reflection, I started thinking more about 78-year-old Clint Eastwood “the man,” or more specifically, Clint Eastwood “the brand.”

Eastwood has utilized the medium of film over the past 50 years to create a brand for himself that is so unequivocally his own; tough-minded, shrewd, battle-tested, just, arrogant, and private. Eastwood’s brand does not necessarily personify the man or even every single role he plays as an actor or director (see “Bridges of Madison County”), but it’s strong enough to typify a likeness that has persisted over time. In essence, film allowed Eastwood to both launch his brand and maintain it over the years. But it wasn’t easy. Despite beginning his movie career in 1955, it wasn’t until 1964’s “A Fistful of Dollars” when Eastwood truly broke into the mainstream, and it was 1971’s “Dirty Harry” that officially signaled his ability to transcend genres with his brand; from spaghetti western’s to modern day examinations of violence and its consequences.

But more importantly, Eastwood’s brand consistency on the big screen ignited my thinking about how new media allows us all to create, maintain, and adjust our own brand image. Today, any average Joe can now use tools like Facebook or Myspace to develop (read: launch) their own brand profile by uploading all the relevant photos, videos, music, personality descriptions, etc. Without the power of film or television, internet users can create an image for themselves that personifies who they are (or who they want people to think they are), and they can even identify and attract their own audience. Sometimes finding this audience is as easy as a simple “friend request,” or as is the case with digital channels like Twitter and LinkedIn, the more attractive the profile (or online brand), the more likely the audience will grow. It’s simple brand marketing.

And unlike an actor, launching and maintaining your brand online can be free and easy. Without the startup costs, unexpectedly controversial or unconventional roles (or “off-brand” roles like “Bridges”), studio pressures or very public negative reviews, individuals can build and manage their brand on their own terms. And with the proliferation of new media into various channels, individuals can modify their image to please and engage different audiences (think of a LinkedIn profile as an individual’s attempt at creating their “Oscar Winning Brand”).

And the beauty of it, these same channels are just as useful for corporations, organizations, philanthropies, and all sorts of other groups looking to build or even recreate their brand.

New media, giving voices to the masses. Building your online brand would make Clint proud.

Go ahead, make his day.