Red Sox Home Opener 2011: Using a Local Event to Promote a Sense of Community


As a rookie Bostonian, it’s safe to say that I still haven’t fully grasped the intense passion that New Englanders feel towards their teams – Red Sox, Patriots, Bruins, and Celtics alike.  The footprint of the home teams on the local social media scene was obvious to me on Friday when the Red Sox had their Home Opener against their arch rivals, the New York Yankees.  Businesses and organizations coordinated their tweets for the day to coincide with the event.

Many businesses simply mentioned the event and integrated it in with their normal twitter content:

@BPLBoston: It’s Flickr Friday at the Boston Public Library. In honor of Red Sox opening day, we give you these baseball images


@NewEnglandMCA: New England MCA wishes the Red Sox well on Opening Day2011! Go Sox!


@Simmonslibrary: Today is Red Sox Opening Day! Check out one of these great Sox books from our collection (expand


@thelobstershack: What do the Red Sox and the Lobster Shack have in common? OPENING DAY! April 8, 2011 – 11am official start to the 2011 season.


@@Bar10_Boston Despite coming 0-6, there is nothing like #Redsox Home Opener! We can feel the excitement in the city, game time 2pm


@WestinCopleyPl With the #RedSox back in town don’t forget to refresh your senses and experience summer in #Boston with the Westin!


@Ettractions: Today is opening day at Fenway Park!! Check out the Boston RedSox schedule or take a tour of the stadium.



Other businesses took it a step further, building deals and specials around the event:

@Finzsalem: Opening day! Join us for the game & enjoy our Fenway Special: Grilled Pearl Hotdog and an ice cold PBR, only $8!! Go Red Sox!


@McFaddensRI: OPENING DAY : **RED SOX / YANKEES AFTER-PARTY** TONIGHT, from 9-11pm!!! Want to snag a spot on the Guest List? Receive FREE COVER, and $3…


@berkleesac: Celebrate opening day at Fenway with FREE hot dogs, snacks, refreshments and FREE Red Sox gear giveaways all afternoon beginning at 1:30pm.


@boYOfroyo: it’s opening day and the red sox need our support. our new boYO of the week is a regular red sox raspberry froyo…


@fraskedesigns: Happy Red Sox Home Opening Day! Last day to save 15% and get free shipping at with the code GOSOX2011!


@BostonHandmade: Red Sox Print Sale for Opening Day



My favorite type of promotion during the home opener was offering a special deal to patrons wearing Red Sox gear. Bostonians are going to wear their Sox hats and jerseys on opening day (or any day the Sox are in town) no matter what, but offering special promotions to those who do makes the company a part of that fan’s Home Opener experience.

@Cardullos: It’s opening day for the Boston Red Sox. Today only, visit us in the store dressed in your Red Sox garbs and get a FREE bag of peanuts! 🙂


The overall impression that I get from tweet activity around this local event is that it served to promote a sense of community between businesses and those they serve.  The message: we are all in this together – we are all a part of the Red Sox Nation – embraces a sense of unity that is unique and special to New Englanders.   Go Sox or go home.

Did you come across any other tweets or facebook posts that integrated Opening Day in a unique way? We would love to see them!

-Halley Sheffield, 451 Marketing Manager

25% off registration for What’s Next DC Conference with our code!

What: What’s Next DC Conference
When: Monday, January 24 | 8 a.m. – 5 p.m.
Where: The George Washington University, Marvin Center, Grand Ballroom, Washington, D.C.

Kick off 2011 with fresh thinking and new approaches to marketing and communication. What’s Next DC has cut the fat from your typical bloated business conference.

There are no sales commercials masquerading as presentations here, or sleepy Q & A sessions where only 1 of 8 questions apply to your business. What’s Next DC is about brainstorming, case studies, energy, networking, strategy and – best of all – personalized solutions to your company’s most important challenges.

How will we accomplish this? By jamming as much information into the day as possible. We’ll have floating experts in a variety of fields available, so if you hear something you like and want to bounce ideas around right there on the spot, you can! We’ve scheduled group brainstorming/strategy sessions and niche learning sessions where you can discuss your areas of interest and expertise. There will also be an area dedicated solely to networking all day long.

This is not just a conference, it is an experience. Come prepared and energized to learn and share with other Marketing, Public Relations, Advertising, and Communication Professionals!

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Top Social Media Strategists to Watch in 2011

We, at 451 Marketing, cannot believe it’s been a whole year since we published the list of the “Top Social Media Strategists to Watch in 2010.” Time flies and so much has changed in the last 12 months!

What hasn’t changed is that our industry is still attracting and cultivating some of the smartest, most talented, and ambitious individuals around. This list consists of the people who the 451 team feel are setting the bar high.

As with any list of this nature, it cannot be comprehensive. If you know any great social media strategists out there, we invite you to contribute their names with a brief description of their work for us to post.

We look forward to seeing what these people will do in 2011!

Stephanie Agresta (@stephagresta) has been instrumental in developing digital strategies for Microsoft, Windows Phone, PepsiCo, HP and P&G. In 2010, she was named to PR Week’s “40 Under 40.” Her first book, Perspectives on Social Media Marketing, was released in October 2010. Additionally, she is a frequent speaker at industry events and currently serves on the Board of Directors for the Social Media Advertising Consortium (SMAC).

David Armano (@armano) is SVP at Edelman Digital. He has 14 years of experience in the industry with the majority of his time spent in digital marketing and user experience design. Armano currently writes for the Harvard Business Review, and for his blog, Logic + Emotion, which is ranked in the top media and marketing blogs according to Advertising Age. BusinessWeek also named him to its “Best of 2006” list.

John Battelle (@johnbattelle) is an entrepreneur, journalist, professor and author who has founded, or co-founded scores of online, conference, magazine, and other media businesses. In addition to his work at Federated Media, Battelle continues to serve as the Executive Producer and Program Chair of the Web 2.0 Summit, as well as brand manager for Battelle maintains Searchblog, which covers the intersection of media, technology, and culture. He was named one of the “Most Important People on The Web” by PCWorld.

Connie Bensen (@cbensen) is a community strategist whose passion is community building, and the related facets of social networking and branding. listed her blog ( as one of the top 20 marketing and social media blogs by women in 2009. She is also a 2009 Fellow with the Society of New Communications Research and speaks at leading social media conferences.

Ron Callari (@roncallari) is a self-proclaimed social media scientist and editorial cartoonist who currently consults, and is a freelance correspondent in the social media space. Callari’s published works explore current trends on the digital horizon, social media, humor, politics and innovation. His mission is to provide brands with social media expertise to distinguish them from their competition, while turning customers into brand advocates. Novologies’, the company Callari works for,  social media service FLIP.TO has been successful in adding over 50 hotel BETA customers internationally in the last 8 months.

CC Chapman (@cc_chapman) is a dedicated freelancer who works directly with clients, or through agencies in both creative and strategic roles. In 2009, he launched Digital Dads, a site where dads can share their thoughts on a variety of topics. Additionally, Chapman launched a podcast series in 2004, titled “Managing the Gray,” which provides, in simple terms, new media strategies, and information on technology and social media. His highly anticipated book, Content Rules, is available for pre-order.

Adam Cohen (@adamcohen) is a partner at the digital agency, Rosetta. Cohen leads Rosetta’s social media practice. His blog, A Thousand Cuts, was started in February of 2008 to encourage conversations about social media and interactive marketing.

Bob Collins (@robertcollins) is a digital media and public relations strategist with over 16 years of experience in marketing, new media communications, and public relations. He is the organizer and host of Boston’s Social Media Breakfast.

Angela Connor (@communitygirl) is an online community strategist who currently works for Capstrat as a social media manager. Angela is the author of 18 Rules of Community Engagement: A Guide for Building Relationships and Connecting with Customers Online.

Joe Cothrel (@Cothrel) is the Chief Community Officer at Lithium Technologies. He is Lithium’s top expert on community and social best practices. He has helped more than 300 companies execute social efforts.

Jeff Cutler (@JeffCutler) is a social media journalist and an event speaker who has run Novel Ideas for 19 years. Novel Ideas specializes in social media, advertising, marketing, non-profits and journalism. Jeff currently writes for  over twenty blogs, including Things To Worry About and Bowl of Cheese. Additionally, he is a Social Media Trainer for – the Society of Professional Journalists.

Caroline Dangson (@cdangson) is currently a consultant with Dachis Group. She focuses on the cultural and operational transformation required for companies to realize the full potential of social business initiatives. Caroline writes about relevant social media topics and issues for Dachis Group’s corporate blog.

Jason Falls (@JasonFalls) owns, co-authors and edits Social Media Explorer. He is an active public speaker, and thinker in the world of digital marketing and social media. As an industry-leading blog, Social Media Explorer is ranked consistently in the top 25 of Advertising Age’s “Power 150 Marketing Blogs.”

Laura Fitton (@pistachio) is the CEO and Founder of oneforty, which helps people discover thousands of tools that help them do more with their businesses, careers, or lives. She re-launched Pistachio Consulting, the first Twitter for business consultancy, in September 2008 to connect businesses to new ideas and innovations using all the tools of microsharing. Laura co-wrote Twitter for Dummies.

Kyle Flaherty (@kyleflaherty) currently works for BreakingPoint Systems, a leading provider of network simulation and traffic generation tools. Kyle manages external communications, community relationships and influencer marketing. He also regularly speaks at events and writes in his highly regarded industry blog, Dance with Strangers, which he “hopes will be the most read marketing blog in the entire world.”

AJ Gerritson (@AJGerritson) is a founding partner at 451 Marketing and has more than 13 years experience in brand strategy, search engine optimization, public relations, advertising and interactive marketing. He is a frequent speaker on the national circuit, and in 2010, Boston Business Journal named AJ to the “40 Under 40” class. AJ writes for 451 Marketing’s blog, 451 Heat.

Paul Gillin (@pgillin) is Principal of Paul Gillin Communications where he consults and advises on strategies to optimize social media’s use for marketing.  Prior to founding Paul Gillin Communications, he was the founding editor-in-chief of TechTarget and was also an executive editor of Computerworld. He has written two books, The New Influencers and Secrets of Social Media Marketing. Both books explore social media’s influence in marketing. Paul also writes a regular column for BtoB Magazine.

Tyson Goodridge (@goodridge) is Founder and Principal of Dialogue, a Social Media Education and Advisory Services Firm.  His firm specializes in social media training, curriculum development and consulting. Dialogue’s clients include IDG, Chaco, Harvard School of Public Health, and Novartis. He’s also founder of “Eat, Drink and Be Social” and is social media instructor/consultant at Apple retail stores.

Rachel Happe (@rhappe) is the Principal and Founder at The Community Roundtable, a peer network for community managers and social media practitioners. Happe also has a blog, The Social Organization, where she discusses her perspectives on how social media can be used as a problem-solving tool for organizations.

Doug Haslam (@DougH) is a supervisor for Voce Connect. At Voce, he has worked on social media projects for Nokia and Yahoo!. Haslam is also an organizer for Podcamp Boston, which provides ideas for content makers, by sharing knowledge of podcasting, blogging, video blogging, and social media. He writes regularly for his blog at

John Havens (@johnchavens) is the Senior Vice President for Social Media at Porter Novelli where he provides digital and social media counsel. Before that, Havens was the Vice President of Business Development at Blog Talk Radio. Havens is the co-author of the book Tactical Transparency: How Leaders Can Leverage Social Media To Maximize Value and Build Their Brand.

Shel Holtz (@shelholtz), Principal of Holtz Communications + Technology, is a writer, blogger and consultant. Holtz has written several books, including How to Do Everything With Podcasting and Blogging for Business. He is also a five-time winner of the International Association of Business Communicators’ “Gold Quill Award.”

Marta Kagan (@mzkagan) is the US Managing Director for Espresso and runs the blog, The Secret Diary of a Bonafide Marketing Genius.  Her presentation “What The F**K is Social Media?” has been translated into seven languages. She has received such accolades as a finalist for the “2004 Stevie Awards for Women Entrepreneurs” and a finalist for Fast Company’s 2004 “Fast 50 Winner.” She is a recipient of Maildog Manager’s “Best in Show” award.

Rachel Levy (@bostonmarketer) is the Founder and CEO of the website,, which allows companies to promote webinars and simultaneously allow people to find webinars that may be of interest to them. Levy uses her twelve years of experience in marketing as a consultant and trainer for social media at Rachel Levy Consulting. She blogs at

Charlene Li (@charleneli) is a New York Times Best-Selling Author for her book, Open Leadership. She co-authored the book, Groundswell, which was named one of’s “Best Business Books of 2008.”  Li is the founder of Altimeter Group, and blogs at

Ravit Lichtenberg (@ravit_ustrategy) is the Founder and Chief Financial Officer of Ustrategy Consulting, a boutique consultancy that specializes in helping companies understand their customers’ psychology in today’s social world. She blogs at

Steven Lubetkin (@podcaststeve) is the managing partner of Lubetkin & Co. LLC, which specialize in Internet broadcasting and communications consulting. Lubetkin is a Senior Fellow of the Society of New Communication Research and is a recurrent speaker on social media. Lubetkin is the recipient of the “2010 ASTRA Award” for B2B podcasting from the New Jersey Communications, Advertising and Marketing Association.

Simon Mainwaring (@simonmainwaring) is the owner of Mainwaring Creative. Mainwaring works as a brand consultant who has over 20 years of performance experience. He has received over 60 international awards. He wrote a book, scheduled to be released in 2011, in response to Bill Gate’s speech, “Creative Capitalism.” Mainwaring’s book seeks to show ways in which new media can help promote positive world change.

Joselin Mane (@JoselinMane and @BostonTweetUp) carries 20 years of experience in computer technology as an Internet marketing consultant. Mane is the CEO and Founder of LITBeL Consulting, and the founder of Boston Tweetup. He focuses on leveraging Internet to systematically reach clients’ financial and growth goals.

Drew McLellan (@drewmclellan) is the CEO of McLellan Marketing Group. He is also a blogger and author. McLellan is recognized as a national branding and social media expert, and continues to be sought after as a public speaker. His blog, Drew’s Marketing Minute, is highly regarded in the marketing space.

Marc Meyer (@marc_meyer) is a digital, and social media strategist for Ernst and Young. Additionally, Meyer is the founder of the website, Hash Tag Social Media, which hosts a live sixty-minute Twitter chat at 12 pm every Tuesday, and helps people connect and share ideas related to the use of social media for businesses.

Tom O’Keefe (@BostonTweet) is the creator and founder of  His site was created as a way to generate business in a downturn economy and has transformed into an excellent way to find out about the happenings in Boston as well as to drive traffic to certain businesses.  With over 20,000 followers on Twitter and thousands of visitors to his blog, O’Keefe provides customers with the information they want, and boosts traffic to and gives valuable demographic information to businesses.

Neil Patel (@neilpatel) is the co-founder of two internet companies, Crazy Egg and KISSmetrics. He was named to Technorati’s “Top 100 Bloggers” list, and according to the Wall Street Journal, is one of the top influencers on the web. Patel achieved these accolades by the age of 21. He uses his successes and failures as an entrepreneur to help others on his blog, Quick Sprout.

Erik Qualman (@equalman) is the author of the book, Socialnomics: How social media transforms the way we live and do business, and the blog, Socialnomics. Erik is an MBA Professor at the Hult International Business School. For the past 16 years, Qualman has helped grow the digital capabilities of many companies, including Cadillac, EarthLink, EF Education, Yahoo!, Travelzoo and AT&T.

Neal Rodriguez (@notifyneal) is Managing Director of Shovecom, a full-service New York Interactive Agency. He is an online marketer with seven years of experience in social media engagement and search engine optimization. Neal writes for the Huffington Post and

Mike Rowland (@ImpactInteract) is president and founder of Impact Interactions. There, Mike leads the company’s engagements with large organizations to utilize online communities, and social media to engage site visitors and generate measurable business results. Prior to founding Impact Interactions, Mike built Participate Systems  into one of the pioneers in the online community management world.

Steve Rubel (@steverubel) is SVP, Director of Insights for Edelman Digital. In his role, he helps clients identify emerging technologies and trends that can be applied in marketing communications programs. Rubel also explores these topics on his site at, and in monthly columns for and Advertising Age.

Marian Salzman (@mariansalzman) is president of Euro RSCG Worldwide PR, North America.  Marian is the author or co-author of 15 books on topics ranging from current affairs to the youth market and the commercial workplace.  She co-founded Cyberdialogue, the world’s first online market research company, in 1992.  Her annual trends forecast is highly regarded in the industry.

Allan Schoenberg (@allanschoenberg) is currently the Director of Corporate Communications at CME Group. He has broad experience in all aspects of business-to-business communications, including social media, brand management and marketing. Allan also has been teaching many public relations classes in the graduate school at DePaul University since 2005, and undergraduate public relations classes at Loyola University since 2006.

Robert Scoble (@scobleizer) is currently working at Rackspace to build a new community of people fanatical about tech startups called, “Building 43.” He is a tech enthusiast, video blogger and media innovator who searches for world-changing technologies. Before working at Rackspace, Robert worked at Microsoft as an evangelist and one of the people who started its Channel 9 video community.

David Meerman Scott (@dmscott) is a marketing strategist, keynote speaker and the best-selling author of The New Rules of Marketing & PR. He is also the author of Real-Time Marketing & PR. David’s popular blog (, and numerous speaking engagements around the world give him great credibility and authority to discuss how businesses are implementing/should be implementing new strategies to reach buyers.

Derek Showerman (@derekshowerman) is currently the Director of Digital Marketing and Business Development at Environmental Data Resources. Prior to working at EDR, he was the Senior Manager of SEO at Sokolove Law, LLC and prior to that, he was the Director of Social Media at Authority Domains. Derek is considered a pioneer in the industry as he utilized Web 2.0 tools when he owned and ran a music website before they were utilized regularly in the business world.

Jim Storer (@jimstorer) is an experienced community manager and social media strategist who co-founded The Community Roundtable. Within the past ten years, he’s built and managed communities as well as consulted with both start-ups, and large enterprises on how to effectively build lasting value with community, and social media solutions.

Aaron Strout (@aaronstrout) is the Chief Marketing Officer at the social media agency, Powered Inc.. He provides a social voice for the company by speaking, blogging, podcasting and participating in social networking activities. Aaron is a founding member and former president of BIMA, and serves on the advisory board of the prestigious Social Media Club.

Mike Troiano (@miketrap) is the Principal of Holland-Mark, a leading independent advertising agency. Mike serves on the boards of several VC-funded technology companies, including Crimson Hexagon. His blog, Scalable Intimacy, is listed on both AdAge’s “Power150” and Alltop, and he is ranked in the top 1 percent of the most influential people on Twitter.

Todd Van Hoosear (@vanhoosear) is the Principal of Fresh Ground, and a founding member and interim director of the Social Media Club of Boston. He is also the VP of Social Media for Publicity Club of New England and has lead regional, national, and global public relations teams in the telecommunications, CAD/CAM, networking and Web spaces. Todd was recognized as a 2009 Fellow of the Society for New Communications Research.

Mark Wallace (@mwallcomm) is the Vice President of Social Media for EDR. He oversees the strategic growth initiatives for Commonground – the global community for environmental and property due diligence professionals. Prior to joining EDR, Mark was Vice President of Community Sales at Mzinga, a leading provider of social networking consulting, technology, and services

Tamar Weinberg (@tamar) is the author of The New Community Rules: Marketing on the Social Web and the creator of Techipedia. She provides consulting in internet marketing, and manages community support and  advertising at Mashable. She specializes in social media consulting and strategy, blogger outreach, reputation management, and search engine marketing.

Alan Wolk (@awolk) is the Managing Director of Social Media Strategy at KickApps, a fast-growing company that builds, and maintains social web sites and applications. His blog, The Toad Stool, is “one of the ‘must read’ blogs for our industry,” and looks at the confluence of advertising, marketing and the social web. Wolk is also the founder of “The Hive Awards,” a new awards show that debuted at SXSW Interactive in March 2010.

Adam Zand (@nooneyouknow) is the Marketing & PR Consultant and Connector at Almost Ubiquitous. With over 16 years of business development, marketing and media relations experience, Adam specializes in marketing communications, PR, social media, advertising, content creation, and business development.

Dan Zarrella (@danzarrella) is an award-winning social, search, and viral marketing scientist and author of the O’Reilly Media book, The Social Media Marketing Book. He has been featured in numerous well-known newspapers and speaks at conferences around the country. In 2009, he was awarded “Shorty and Semmy” awards for social media and viral marketing.

Add your picks for top social media strategists below!

Out With the Old, In With the New

We have entered into an age where almost everyone depends on the Internet to support his or her daily needs. Whether it’s to look up directions to a new restaurant or to chat online with an old friend, we’re constantly using the Internet. Let’s face it; we’d be lost without the web. It’s interesting to think about life before the Internet, when there was only print, radio and television to keep us entertained and up-to-date with current events. But now, the Internet has altered our traditional habits and has even changed the means by which professionals and businesses are approaching new ways to enhance their marketing strategies.

Businesses are now more inclined to use the Internet to reach out to consumers because it provides various ways to establish valuable connections with people they would not have met otherwise. This instant link creates the potential to communicate freely with their intended market and clients of interest. Many have found social media marketing to be a viable source to use to advertise their efforts and gain the right clientele.

One of the many reasons why social media is such an effective medium of communication is that it isn’t overly expensive as compared to traditional forms of advertising. While it does takes a significant amount of time and patience to navigate your way through various social media sites, the effort put into establishing a strong social media presence is incomparable to how much it would take to advertise through other media forms.

Social networking has developed significantly over the years and websites such as Twitter, Facebook, YouTube and other social media sites are still continuing to grow. Social media has exceptionally changed the way people interact amongst themselves and with their media. Millions of people are online managing their social media sites on a daily basis. This provides the perfect opportunity for advertisers to grab the attention of new consumers. Social media has left its mark and drastically changed advertising forever.

Do you agree? What do you think about the impact of social media on advertising?

– Elaine Nip

Psst: Google’s Stalking You

Last week Google launched AdWords’ Remarketing, which is basically a new way for a company to stalk a potential customer with an ad until she caves and buys.

It works like this: A potential customer followed an ad from a paid Google search listing, but while on the page of that site, she decides not to commit to finalizing the conversion. She leaves the page and continues browsing within Google’s content network. Then, AdWords’ Remarketing kicks in and a similar ad for the same product/service pops up.

AdWords publishers who are running these ads are hoping that the ads will follow a potential consumer so much that user will change her mind and finalize an ad conversion.

The AdWords’ feature allows a publisher to embed a code into her website that triggers her AdWords ad to show related ads to a potential customer after leaving her site without converting, provided that the user goes on to visit another Google site.

What do you think of Google AdWords’ Remarketing? Will you use it?