Posts tagged T-Mobile
The T-Mobile Sidekick Data Outage: A Lesson in Social Media Crisis Management
If you haven’t heard about the T-Mobile Sidekick disaster from Perez Hilton’s tweets, or the thousands of angry Sidekick users sharing their feelings on social networks, here’s a little background: T-Mobile USA and Microsoft found themselves in a PR crisis after T-Mobile Sidekick users lost all of their personal data (calendar, contact information, etc.) because…
